Accessibility & contact

Using your account without a mouse

If you use a keyboard instead of a mouse, or rely on a switch or other input device, the Credicorp online account is built to be operated without pointing and clicking. Every action you need to manage a Credicorp Flex or Credicorp Slice facility should be reachable by keyboard alone.

How it works

  • Tab order follows the visual layout, so you move through a page in a logical sequence.
  • Visible focus shows you where you are on the page as you move.
  • Skip links let you jump past the menu straight to the main content.
  • Menus and dialogs can be opened, used and closed from the keyboard.

Forms and confirmations

Form fields are labelled so assistive software announces them correctly, and you can move between fields and submit using the keyboard. When an action succeeds, such as setting up a payment instruction, the confirmation is placed where keyboard and screen-reader users will reach it.

If you hit a barrier

If a control cannot be reached or a focus trap stops you moving on, tell us the page, your browser and the device you use. We treat keyboard barriers as faults to fix. While we look into it, our team can complete the same step with you by secure message or phone.

Related accessibility articles cover using your online account with a screen reader, the accessibility standards we follow and how to report an accessibility problem.

See also: Accessibility and additional support, Reading your statements and payment information in an accessible way, Adjusting text size, contrast and zoom.

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