Yes. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA across all public-facing pages, including the application journey, your account dashboard, and the help centre.
Tested assistive technologies
- Screen readers — NVDA and JAWS on Windows; VoiceOver on macOS and iOS; TalkBack on Android.
- Keyboard-only navigation — every interactive element is reachable and operable by keyboard. Focus indicators are visible.
- Browser zoom — pages reflow cleanly up to 200% zoom without horizontal scrolling or loss of content.
- High-contrast and forced-colour modes — UI elements remain distinguishable in Windows High Contrast and macOS Increase Contrast modes.
- Voice control — links and buttons carry descriptive labels for use with Dragon NaturallySpeaking or macOS/iOS Voice Control.
Known issues and workarounds
If you encounter a part of the site that does not behave as expected with your assistive technology, please report it to us — email or the help-centre chat both reach the same team. We treat these as defects and prioritise fixes. As a short-term workaround, our team can complete any step on your behalf over the phone or by email.
PDF and document accessibility
Facility agreements and statements are produced as PDFs. If a PDF does not work with your reader, ask us for a plain-text or HTML version instead — we can produce these on request.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: Getting information in an accessible format, Getting help completing an application.