Accessibility & contact

Alternative formats we offer

Standard documents do not work for everyone, so Credicorp can provide the key information about your facility in a range of alternative formats. These are available to the directors and finance contacts of the limited companies and LLPs we lend to.

Formats you can request

  • Large print — the same content set in a larger, clearer typeface.
  • Accessible PDF — tagged so it reads correctly with a screen reader.
  • Plain text — a stripped-back version that works well with assistive software.
  • Audio — a spoken version of a document, where this is practical to produce.
  • Coloured paper or adjusted contrast — helpful for some forms of visual stress.

How to choose

If you are not sure which format suits you, describe the difficulty you have with standard documents and we will suggest an option. You can set a default so everything we send arrives in your preferred format, or request a single document on its own.

What stays the same

Whatever format you choose, the wording and the figures stay identical to the standard version. The rate, term and amounts will always be those shown in your offer and agreement. Alternative formats are provided at no cost to your company. If we cannot produce a particular format, we will tell you honestly and offer the closest practical alternative.

You may also want documents in large print, accessible statements and payment information or your accessibility preferences recorded.

See also: Accessibility and additional support, Adjusting text size, contrast and zoom, Asking for extra time or plain language on calls.

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