Accessibility & contact

Using your online account with a screen reader

Your Credicorp online account is built to work with common screen readers on desktop and mobile. Whether you manage a Credicorp Flex or Credicorp Slice facility, the structure is designed so you can move around by headings, landmarks and links rather than reading every line.

Getting around

Each page begins with a skip link so you can jump straight to the main content without tabbing through the menu every time. Pages use proper heading levels, so you can pull up a heading list to get an overview and move to the section you need.

  • Landmark regions identify the main navigation, the primary content and the footer.
  • Form fields carry visible labels that are also announced by your screen reader.
  • Buttons and links describe what they do, not just where they go.
  • Status messages, such as confirming a payment instruction, are announced when they appear.

Tables and statements

Where we show transactions or a statement summary, columns have proper headers so your screen reader can tell you which figure belongs to which heading as you move across a row.

If something does not read correctly

Screen readers and browsers vary, so if a page does not announce clearly, tell us which page, which screen reader and which browser you were using. That detail helps us reproduce and fix the issue quickly. You can reach our support team through any of our contact channels, and you can ask us to confirm back in writing.

For nearby topics, see using your account without a mouse, accessible statements and payment information and reporting an accessibility problem.

See also: Accessibility and additional support, Adjusting text size, contrast and zoom, Alternative formats we offer.

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