Yes. If standard printed or on-screen documents are difficult to read or use, we can prepare information in a different format for you. Please tell us what you need and we will do our best to accommodate it promptly.
Formats we can provide
- Large print — summaries, term sheets, and key information documents in a larger typeface.
- Plain-text email — stripped of tables and formatting so your email client or screen reader handles it cleanly.
- Audio explanation — for a phone walkthrough of your agreement or quote, call our support team and we will go through it with you at your pace.
- Simplified summary — a shorter, jargon-free version of any key document on request.
How to request an alternative format
The easiest way is to mention it at the start of your application or to contact us through your preferred channel — phone, email, or the help-centre chat. You do not need to explain why you need a different format; just tell us what would work best. We will note the preference on your account so you do not have to repeat it each time.
Documents this covers
We can reformat your indicative quote, your facility agreement, repayment schedule, and any statements or notices we issue. If you use Credicorp Flex or Credicorp Slice, we can also reformat your draw-down confirmations and instalment schedules.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: Support for directors with additional needs, Setting your communication preferences.