Yes — if your usual due date does not line up with when money reliably lands in your business account, you can ask us to move it. Many companies prefer a date a few days after their main customer receipts or invoice settlement run.
How to request a change
- Contact our support team through your online account or by phone before the next collection is due.
- Tell us the new date that works for your cash-flow cycle and why.
- We will confirm the change and reissue your Direct Debit notice so you know when the next collection will land.
Things to keep in mind
A date change is a change to the schedule, not to the total you owe or the rate shown in your offer. Moving a date can slightly shorten or lengthen the gap before the next collection, which can affect how that collection is calculated on a Credicorp Flex facility. We will explain any effect before we confirm.
Give us enough time
Direct Debit changes need to be processed before the next collection is prepared, so request the change in good time rather than right before a due date. If a collection is already in progress, the new date will usually take effect from the following cycle. If you are changing the date because of a cash-flow problem rather than preference, please tell us — we would rather help early than treat a payment as missed.
For related payment timing guidance, see changing your payment date, Direct Debit notice periods and what to do if cash flow is tight this month.
See also: Can I make a one-off extra payment without changing my Direct Debit?, Can I pay a Flex drawing from a different card or account?, Can I pay extra towards my balance?.