Most businesses hit a tight month at some point — a late-paying customer, a seasonal dip, an unexpected cost. If you can see that a Credicorp payment will be hard to meet, the best move is to tell us before the due date, not after.
Why early contact matters
Before a collection date we have the widest range of options. Once a payment has failed, your account is already in arrears and some routes may have closed. Reaching out early shows good faith and gives us time to work with you.
What we can look at
- Moving your payment date to align with when receipts land.
- Discussing a short-term arrangement if your difficulty is temporary.
- Making sure you understand exactly what is due and when, so you can plan around it.
What we will not do
We will not pretend a difficulty does not exist, and we will not load on costs that are not in your agreement. We will be straight with you about what is owed and what the options are.
How to reach us
Contact our support team through your online account or by phone as soon as you can. The earlier the conversation, the more we can do. Remember that as an exempt business lender we sit outside the consumer-credit regime, so the protections of that regime do not apply — but a sensible, early conversation almost always leads to a better outcome for your company.
See also: Why contacting us early about cash-flow pressure helps your company, What if my company can only pay part of this month's amount? and Warning signs your company may be heading for payment trouble.