Under the Direct Debit scheme rules, we give you advance notice of the amount and date of each collection before it is taken from your business account. This is part of how the scheme works for every originator, including Credicorp.
Where to find your collection schedule
When your Credicorp Flex or Slice facility is set up, your agreement sets out your due dates and the amounts due. Your online account and your statements show the next scheduled collection so there are no surprises.
When the notice may change
- If you make an overpayment, a later collection amount may change — we will renotify you in line with the scheme.
- If you agree a change to your payment date with us, the schedule updates and you receive fresh notice.
- For Credicorp Flex, where draws and repayments can vary, the amount due can move between cycles, and each collection is notified ahead of time.
What you should do
Make sure the business account linked to your Direct Debit holds enough on the working day before the due date. Faster Payments and internal transfers can take time to land, so do not leave a top-up to the morning of collection. If a date falls awkwardly for your cash flow, contact us in good time to discuss your options rather than letting a collection fail.
See also: How do I make sure there's enough in the account for a collection?, Can I make a one-off extra payment without changing my Direct Debit? and How to set up or change a Direct Debit with Credicorp.