If dealing with your facility on your own is difficult, you can let someone help. Because Credicorp lends to your company rather than to you personally, the company decides who is authorised to act on its behalf, and you can use that to make support easier.
Who can help
- Another director or the company secretary.
- A finance colleague or your in-house bookkeeper.
- Your accountant or another professional adviser.
- A trusted person who supports you, where the company authorises it.
Setting it up
An authorised person from the company can ask us to add a named contact and tell us what that person may do, such as discussing the balance, requesting documents or helping with a payment instruction. We will confirm the arrangement so everyone is clear, and you can change or remove it at any time.
Keeping control
You stay in charge of your facility. We will only act on instructions from people the company has authorised, and certain decisions remain with the company's directors. Adding someone to help does not change the rate, term or amounts in your agreement; it simply makes the day-to-day easier. If you want a one-off rather than a standing arrangement, tell us and we will treat it that way.
See also: Who can make a complaint to Credicorp?, How to contact us, and what each channel can do, Can my accountant or another representative deal with you on our behalf?.