Fraudsters impersonate lenders to trick people into sharing logins, codes or payment details. If you get a message that claims to be from Credicorp and something feels off, don’t act on it — check and report it.
Signs it isn’t us
- It pressures you to act immediately or “or else”.
- It asks for your full password, a one-time code, or full security details.
- It sends you to a link to “verify” your account, or asks you to move money to a “safe account”.
- The sender address or number doesn’t match our genuine contact details.
What to do
Don’t click links or reply. Forward the message to us so we can warn others, then delete it. If you’ve already entered details or sent money, contact us immediately and secure your account — change your password and review users. We will never ask you to confirm full credentials or move money to a new account; genuine servicing is done from inside your own portal, which you reach by typing the address yourself.
Whenever a change touches money, access or your company’s data, we verify the request is genuinely from an authorised person before we act. We will never ask you to confirm full security details by email or phone to release information or push through a change — if a message pressures you to do that, treat it as suspicious and contact us to check.
See also: What to do if you suspect unauthorised access, Keeping your account secure, How to get through security checks faster.