Your account

How do I keep my account healthy with a quick monthly check?

A little and often beats a year-end scramble. Five minutes a month keeps your account tidy, your records current and your borrowing under control — and it costs almost nothing to do.

The monthly five-minute check

  • Download this month’s statement and file it with your bookkeeping.
  • Glance at the balance and next collection — funded and on track?
  • Confirm your users — anyone to remove or downgrade?
  • Check your contact details and alerts are current.

Why it works

Done monthly, reconciliation is minutes and nothing piles up. It also surfaces anything odd — an unexpected login, a change nobody made — while it’s small. Pair it with a quarterly access review and you have a genuinely healthy account with a habit that fits in a coffee break. Everything reconciles against your fixed schedule, so the check is quick by design.

Most of this is self-service in your customer portal, which is the fastest route and available at any time. Where a change needs our team to verify it, we say so and give a realistic turnaround so you can plan around it.

See also: How to download a statement every month, How to run a quick access review, How to set your account up when your facility starts.

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