What the video covers
- Loan documents (0:00–0:40) — how to navigate to Loan documents in the portal and download your Key Information Sheet and Business Loan Agreement as PDFs.
- Monthly statements (0:40–1:15) — where statements appear once a period has closed, and how to download them for accountancy purposes.
- Settlement confirmation (1:15–1:55) — where to find your settlement confirmation letter after early repayment or full loan closure, and what it contains.
See also: How to download your loan documents, My statement is not available to download, Video guide: updating your business bank account details.