Step-by-step guides

How to download your loan documents

All of your Credicorp loan documents are stored securely in your online account and can be downloaded at any time. This guide tells you where to find each document and how to save a copy.

Documents available in your account

The following documents are available to download once your loan is active:

  • Business Loan Agreement — the signed legal contract between your company and Credicorp
  • Key Information Sheet (KIS) — the pre-contractual summary showing your loan amount, total cost of credit, and full repayment schedule
  • Business Purpose Declaration — your confirmation that the borrowing is for a business purpose
  • Loan statements — a transaction-level record of your loan showing drawdown, payments received, and the current outstanding balance
  • Settlement confirmation — available once your loan is fully repaid, confirming the loan is cleared

How to access your documents

  1. Sign in. Go to clients.credicorp.co.uk and sign in with your email address and password
  2. Select your loan. Choose it from the dashboard
  3. Open Documents. Click Documents in the loan menu
  4. Choose a document. Click the document you want to view or download
  5. Save the PDF. Your browser will open it, and you can save it to your device using the download icon

Can I get documents emailed to me?

We do not automatically email copies of signed documents, but you can request them. Contact us at support@credicorp.co.uk and quote your company name and loan reference. We will reply with the documents as email attachments, usually within one business day.

What format are the documents in?

All loan documents are provided as PDFs. You will need a PDF reader — most modern browsers and devices can open PDFs natively without additional software. If you cannot open a PDF, Adobe Acrobat Reader is free to download.

I cannot log in to access my documents

If you have forgotten your password, use the Forgot password link on the sign-in page to reset it. If you no longer have access to the email address registered on the account, contact us and we will verify your identity and update your contact details before providing documents.

Documents for tax or accountancy purposes

Your Business Loan Agreement and loan statements are the documents most useful for your accountant or tax adviser. The loan statement shows the principal, interest, and fee breakdown, which is typically needed for correctly recording the borrowing in your company accounts. If your accountant needs something in a specific format, let us know and we will do what we can to help.

How long are documents stored?

We retain your loan documents for at least six years after the loan is repaid, in line with standard accounting and legal retention requirements. If your account has been closed for longer than this, contact us — we may still hold documents depending on the circumstances.

Questions?

If you cannot find a document in your account, or if you need a document in a specific format, contact our team and we will assist.

See also: Where to find your account documents, How to read a Key Information Sheet and How to read your Key Information Sheet (KIS).

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