We want it to be easy to reach the right team. Whether you're asking about an application, managing an existing facility, or just have a general question, here's how to get in touch.
If you already have a facility
If your company has a live Credicorp Flex or Credicorp Slice agreement, the quickest route is usually to sign in to your account, where you can see your balance, statements and the contact options linked to your account.
General enquiries
- Use the contact form on our website to send us a message
- Tell us your company name so we can find the right records
- Let us know the nature of your enquiry so it reaches the right team
Specialist teams
Some enquiries are best handled by a dedicated team. Questions about payments, hardship support, or complaints are routed to specialists, so describing your issue clearly helps us get you to the right people first time.
If your business is struggling
If your company is worried about meeting repayments, please contact us early rather than waiting. We would much rather talk things through and look at the options together.
Please remember we can only discuss a company's account with people authorised to act for that company, and we may ask questions to confirm who you are.
See also: How to make a complaint to Credicorp, How to get help and support from Credicorp, How Credicorp treats businesses in financial difficulty.