Businesses don't always run to plan. A late-paying customer, a quiet season, or an unexpected cost can all put pressure on cash flow. If your company is finding it hard to keep up with a Credicorp Flex or Credicorp Slice agreement, we'd far rather hear from you than not.
Why contact us early
The earlier we know, the more options there usually are. Talking to us before a payment is missed gives us the best chance of finding a workable way forward together.
What we'll do
- Listen to what's happening with the business
- Try to understand your company's current and likely cash flow
- Discuss whether a temporary or longer-term adjustment could help
- Be clear about what any change would mean for your agreement
What we ask of you
Honesty helps us help you. The more accurate a picture you can give us of your company's position, the better we can tailor any support. If a formal insolvency process becomes relevant, we'll explain how that affects the agreement.
Where this fits
This is our own commitment to dealing fairly with business customers in difficulty. As exempt business lending, your agreement isn't covered by the Financial Ombudsman Service or FSCS, but that doesn't change our intention to work constructively with you.
See also: Our responsible lending standards, How Credicorp uses technology in its lending decisions, Credicorp Flex and Credicorp Slice: our two products explained.