Under UK data protection law, individuals have the right to ask for a copy of the personal data an organisation holds about them. This is known as a subject access request, and you can make one to us.
What you can ask for
- A copy of the personal data we hold about you
- Information about how and why we use it
- Details of who we may share it with and how long we keep it
A subject access request relates to personal data about an individual. Information that is purely about your company, rather than about a person, falls outside this particular right, though you can of course access many company records directly in your account.
How to make a request
Contact us using the details on our website or in our privacy notice and tell us what you're asking for. We may need to confirm your identity before we respond, so that we don't disclose personal data to the wrong person. We aim to respond within the timescales set by data protection law.
Other data rights
You may also have rights to correct inaccurate data or, in some cases, to ask for erasure. These rights have limits, especially where we must keep records for legal reasons. Our privacy notice explains them in full.
Related account articles cover what happens to your data after account closure, where to find account documents and how to contact Credicorp support.
See also: How do I add users to my company account?, Can I get a copy of my Business Loan Agreement?, Changing the main account administrator.