Your account

Can I pause notifications while keeping my account active?

Sometimes you want fewer messages without changing anything about your facility, for example during a quiet period or while a colleague is on leave. You can adjust optional notifications while keeping your account fully active.

What you can quieten

  • Optional product news and service updates
  • Non-essential reminders you'd rather not receive

Open the Notifications section of your account settings and switch off the optional alerts you don't want. Each user controls their own settings, so turning yours down won't affect a colleague's.

What you'll still receive

Essential service messages cannot be paused, because they relate to the operation of your agreement. These include important notices about your account and your Credicorp Flex or Slice facility, and anything we're required to send. This protects you from missing something that affects your business.

Cover while you're away

If you're going to be out of the business, it's better to make sure another active user receives important alerts than to mute everything. That way nothing time-sensitive is missed. You can turn your notifications back up whenever you like, and changes take effect straight away.

See also: Managing your notification preferences, Why am I not receiving account emails?, How do I add users to my company account?.

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