Notifications keep you informed about activity on your company account, from upcoming payments to new documents. You can tailor many of these to suit how your finance team prefers to work.
What you can adjust
- Reminders about upcoming or scheduled payments
- Alerts when a new statement or document is available
- Updates about requests you have raised with us
- Optional product news and service updates
You can manage these from the Notifications section of your account settings. Each user can set preferences for their own login, so the right people get the messages that matter to their role.
Messages we will always send
Some communications are essential to the operation of your agreement and cannot be switched off. These include important notices about your account, changes that affect your Credicorp Flex or Slice facility, and anything we are required to send you. Turning off optional updates does not affect these service messages.
Keeping contact details current
Notifications are only useful if they reach you. Make sure the email addresses and any phone numbers on the account are correct and monitored, and review them whenever someone joins or leaves your team. To choose which channel we use for each type of message — email, phone or post — see changing your communication preferences. For security notifications specifically, see what your account activity alerts are telling you.
See also: How do I add users to my company account?, Can I get a copy of my Business Loan Agreement?, Changing the main account administrator.