Payment difficulty

Why contacting us early about cash-flow pressure helps your company

If your company's cash flow is tightening, the single most useful thing you can do is tell us before a payment falls due rather than after it is missed. Early contact gives both sides room to work out a sensible plan while your account is still in good order.

Why timing changes your options

When you reach out before a missed payment, we can look at the whole picture calmly. There is no arrears position to unwind, no pressure, and more flexibility in what we can agree. The closer a conversation happens to a problem, the more constrained the choices tend to become.

  • We can discuss a short-term adjustment to how your repayments are scheduled.
  • We can talk through your wider trading position and what is driving the squeeze.
  • You avoid the knock-on effects that follow a missed payment on your account.

What to expect from us

We will ask practical questions about your company's trading and what you expect over the coming weeks. The aim is to understand the situation, not to judge it. Whatever you tell us is used to find a workable way forward.

Credicorp lends only to UK limited companies and LLPs for business purposes. Because this is business lending outside the FCA consumer-credit regime, the Financial Ombudsman Service and FSCS do not apply, but our commitment to working constructively with companies in difficulty is real. Get in touch through your account or the contact details on your agreement.

Before you contact us, see how to prepare before calling about payment trouble, how we decide on a payment arrangement and what forbearance options may be available.

See also: A debt collection agency has contacted me - is it genuine?, Can my accountant or another representative deal with you on our behalf?, Can I get a payment extension?.

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