As your facility nears its end, a little preparation makes the finish clean — the last payment lands, the facility closes, and you have the paperwork you’ll want later.
Run-up checklist
- Check your remaining payments and the projected end date.
- Make sure the account is funded for the final collection.
- Decide whether to let it run out or settle early — request a settlement figure if you might clear it ahead.
- Plan what happens next — close the facility, keep the account, or line up a fresh need.
After the last payment
Confirm the balance reads zero and the facility shows closed, cancel the Direct Debit, and download the closing statement and any settlement confirmation for your records. If you may borrow again, keeping your account and details current means the next drawdown is quick rather than a fresh start.
Most of this is self-service in your customer portal, which is the fastest route and available at any time. Where a change needs our team to verify it, we say so and give a realistic turnaround so you can plan around it.
See also: How to see how many payments you have left, How to confirm your facility is fully closed, How to borrow again after you’ve repaid.