Yes — every payment your company makes is recorded against your facility and is visible to you, which matters for bookkeeping, VAT records and your year-end accounts.
Where to find your payment records
- Online account — shows your payment history, including scheduled Direct Debits, one-off transfers and card payments allocated to your facility.
- Statements — set out collections and how they have been applied to your balance over a period.
- Your own bank — your business bank statement is itself proof a Direct Debit or transfer left the account.
For your accountant
Your Credicorp statement, together with your bank records, gives your accountant what they need to reconcile repayments and account for the cost of borrowing. Keep your statements with your company records. If you need a record for a specific period or a payment that does not appear, contact our support team.
One-off and overpayments
When you pay by transfer or card, keep your bank's confirmation as well. If you use the correct statement reference, the payment will appear against your facility; if it does not show within a reasonable time, send us the date, amount and reference so we can trace it. Allocated payments will then be reflected in your account and on your next statement.
For payment tracing, read how to check whether a payment has reached us, how long a payment takes to clear and paying by bank transfer.
See also: Can I change the date my payment is taken?, Can I make a one-off extra payment without changing my Direct Debit?, Can I pay a Flex drawing from a different card or account?.