Sometimes a zero balance on a statement isn’t enough — a buyer, an auditor or another lender wants a formal letter confirming the facility is settled and the debt discharged. You can request one.
How to request it
- Once the facility is settled, go to Account > Facility and choose Request settlement confirmation, or ask through support.
- Tell us if it needs to be addressed to a third party, and give their details.
- We verify the request is from an authorised person before issuing it.
What it confirms
The letter states the facility, that it has been repaid in full and closed, and the date of settlement. Keep it with your closing statement — together they’re solid evidence for accounts, a business sale, or a future finance application. Because the facility carried no personal guarantee, it’s the company’s discharged obligation the letter evidences.
Credicorp lends to UK limited companies and LLPs, not to individuals. The agreement is with the company and carries no director personal guarantee. Because this is business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or the FSCS — our own complaints process is the route if something goes wrong.
See also: How to confirm your facility is fully closed, How to get an early settlement figure, Where to find your account documents.