Your Credicorp account is registered to the director who originally applied. If another director or an authorised representative needs to manage the account, here is how to set that up.
Who can be added
- A fellow director of the same UK limited company or LLP — confirmed via Companies House.
- An authorised representative (for example, a finance manager or accountant) with written authorisation from a director. This person cannot enter into new loan agreements on the company's behalf but can manage day-to-day account administration.
The process
- The existing account holder submits the General Support Enquiry form or calls our team, confirming the name and email address of the person to be added and their role.
- We carry out identity verification on the new contact (AML check and, for authorised representatives, confirmation of the written authorisation).
- Once verified, the new contact receives an invitation to create a portal login linked to the company account.
What the added contact can do
An added director has the same access as the original applicant. An authorised representative has view and administrative access but cannot sign new loan agreements — a director signature is always required for new credit.
Removing access
If a director leaves the company or an authorised representative's role changes, contact us promptly to remove their access. We may request a letter from a current director confirming the change, particularly if the person being removed is the sole account holder.
See also: Managing who can access your company account, Authorising someone to speak on behalf of your company, How to update your company's registered address or trading address on your account.