When a director leaves, a new one joins, or the person who handles the finances changes, you should update who is authorised to manage the facility. Keeping this current avoids a payment change stalling because we cannot confirm authority.
Why it matters for payments
Changes to payment dates, the collecting account, arrangements or settlement can only be actioned by someone authorised on the account. If your authorised contacts are out of date, a routine request can be held up. See who can authorise payment changes.
How to update it
Contact us through your signed-in account with the change and any identity or authority evidence we ask for. We update the record so the right people can manage the facility. A change of director is also worth telling us about generally, as it is a change to the company running the borrowing.
Related changes
If the change of people comes with a change of bank account or a company sale, see changing the account your payments come from and what happens to payments if you sell the business.
Credicorp lends to companies rather than to you personally, so this is business finance outside the consumer-credit regime. That does not change the practical steps below.
See also: Who can authorise payment changes?, Can someone else pay on behalf of the company?, Can an accountant deal with us on your behalf?.