Payment difficulty

How we decide on a payment arrangement for your company

When you ask for a payment arrangement, we are not applying a rigid formula. We are trying to find something that the company can genuinely sustain while protecting the agreement. Understanding what we look at helps you put your best case forward.

What we consider

  • The cause of the difficulty and whether it is temporary or structural.
  • Your company's current and expected cash position.
  • What level of payment the business can realistically keep up.
  • How long the company needs before normal payments can resume.
  • Your history of engaging with us.

What strengthens your case

Clear information helps enormously. If you can show why the gap happened and when it is likely to close, we can be more confident in a flexible arrangement. Engaging early and honestly counts for a lot.

It is a conversation, not a test

We are not looking for reasons to say no. A workable arrangement is good for the company and good for us, because it keeps the account performing. The aim is an outcome you can actually meet, not a number that sets you up to fail.

The same approach for both products

Whether your borrowing is Credicorp Flex or Credicorp Slice, the principle is the same: a realistic plan, agreed in writing, that gives the company a clear way through.

See also: How to prepare before you call us about payment trouble, Can my company request a payment holiday? and How lenders assess a business loan application.

Already a customer? Sign in to your account Sign in

Ready to apply?

Apply online in minutes. We lend to UK limited companies and LLPs — no personal guarantee required.

Apply for a Credicorp loan →
Back to Help Centre

Still need help? Our team is here. Contact us or search the help centre for more answers.