One of the hardest cash-flow shocks is a large customer entering administration with your invoice unpaid. It is exactly the kind of external, one-off event our forbearance tools are built for.
Tell us early, with the notice
Contact us as soon as you learn of the administration and, if you can, share the insolvency notice. It is strong evidence that the difficulty is genuine, external and temporary, which is precisely what we look for when agreeing a short freeze or arrangement.
What we can put in place
Depending on the size of the gap, we may pause payments for an agreed period while you recover, or spread the missed payments over a manageable stretch. Interest continues at 0.25% per day and the 100% cap holds throughout, so the delay has a known, limited cost.
Chase the claim in parallel
Register as a creditor with the administrator so you are in the queue for any distribution, and keep chasing your other debtors to rebuild the buffer. A short bridge from us plus active credit control usually gets a solid company back on its feet.
Use the Payment Arrangement form or reach us via the contact page to set this up.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: What a late-paying customer means for your loan payments, Can I pause payments if my company hits a cash-flow gap?, Chasing late-paying customers to ease cashflow.