Your Credicorp account belongs to your company, not to any one individual. During onboarding, the person who completed the application is automatically set as the first administrator. From that point, your company controls who can see or act on the account.
Two permission levels
- View Only — can see balances, statements, repayment schedules, and drawdown history. Cannot initiate transactions or change account settings.
- Full Access — can request drawdowns on a Flex facility, make repayments, update company details, and manage other users. Treat this level as equivalent to having a company credit card.
Who should hold Full Access?
Typically this is one or two directors or a designated finance manager. Avoid granting Full Access to contractors or temporary staff. If an authorised signatory changes — for example following a directorship change registered at Companies House — update your user list promptly.
Shared or generic logins are not permitted
Each user must have their own email address and login. Shared credentials obscure the audit trail and can complicate any dispute over a transaction. Credicorp may suspend an account where we detect concurrent sessions under the same login from different devices.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: How do I add or remove a user on my Credicorp account?, I cannot log in to my Credicorp account — what should I do?.