Single logout means signing out of one Credicorp app can also tell other Credicorp apps connected to the same SSO session to close their sessions. It is designed to reduce the chance that one app stays open after you think you have signed out.
What happens when you sign out
- The app you are using signs you out locally. Its own session is cleared first.
- Credicorp SSO is told to end the shared sign-in. This stops the same SSO session being reused.
- Connected apps may receive a logout signal. Apps that support single logout close their related sessions in the background.
- You land on a signed-out page. From there, signing in again starts a new session.
What single logout does not replace
Single logout is a useful safety net, but it is not a reason to leave a shared computer unlocked. Always close the browser on shared devices, avoid saving passwords in shared browsers, and lock your screen when you step away.
If one app still looks signed in
- Refresh the page. Some tabs only notice the logout after a refresh.
- Use the app's own sign-out button. If a tab stayed open, sign out there as well.
- Close the browser on shared devices. This is especially important on public or shared computers.
- Remove trusted devices if needed. If the device is not yours, see how to remove a trusted device.
Recovery after accidental sign-out
If you signed out by mistake, go back to the service you were using and sign in again. Customers should start from clients.credicorp.co.uk/login. Staff should use the internal app link or sso.credicorp.co.uk.
Signing out closes access from the browser. It does not close your Credicorp account, cancel a loan, cancel a payment, or submit a support request. Use the customer portal or the relevant help form for those actions.
For the wider sign-in journey, see what single sign-on is and how to sign in to your Credicorp account.
See also: Advance-fee and fake loan offer scams, Choosing a strong password for your business account, How Credicorp will — and won't — contact you.