Your Credicorp account is available at clients.credicorp.co.uk. Once signed in, you can view your loan balance, download statements, make payments and submit requests without calling or emailing us.
How to sign in
- Go to the sign-in page. Navigate to clients.credicorp.co.uk/login
- Enter your email. Enter the email address associated with your Credicorp account
- Enter your password. Enter your password and select Sign in
Once signed in, you will see your account dashboard. If you have more than one active loan, each is listed separately.
I have forgotten my password
Select Forgot password on the sign-in page and enter your email address. You will receive a reset link by email within a few minutes. If the email does not arrive, check your spam or junk folder. The reset link is valid for 60 minutes.
I cannot remember which email address I used
Your account email address is the one you provided during your Credicorp application. It may be a company email or the email address of the director who applied. If you are unsure, contact our support team with your company name and we will look it up for you.
My account is locked
After several failed sign-in attempts, your account is temporarily locked as a security measure. Wait ten minutes and try again. If your account remains locked, contact our support team and they will unlock it.
What can I do once signed in?
From your account you can:
- View your current balance, next payment date and amount
- See your full payment history
- Download statements and copies of your Business Loan Agreement
- Make a payment or request an early settlement figure
- Submit support requests including payment arrangements, extensions and detail updates
Most routine account tasks can be completed entirely online without contacting us.
Signing in to submit a form
Some forms on this help site — such as payment arrangements and statement requests — require you to sign in before you can submit them. You will see a prompt to sign in when you open those forms. After signing in you will be returned to the form automatically.
Forms marked as available to everyone (such as general enquiries and complaints) do not require you to sign in.
Can I update my sign-in email address?
Yes. Once signed in, go to your account settings to update your email address. Or use the Update your contact details form and our team will make the change for you. Your new email address will then be the one you sign in with going forward.
Still having trouble?
If you cannot sign in and the steps above have not helped, contact our support team. Have your company name ready and, if possible, the email address you think is registered. We can verify your identity and restore access quickly.
See also: How to submit a support request online, Adjusting text size, contrast and zoom and Can I pay extra towards my balance?.