There is one move that helps more than any other when a payment is at risk: get in touch straight away. Everything good follows from early contact.
Contact us before the due date
Reaching us before the payment is missed keeps every forbearance option open — an extension, an arrangement, a freeze. Once a payment is missed, some of that room narrows, though it is never too late to talk.
Have your numbers to hand
A quick summary of cash available, income expected and essential outgoings lets us shape a realistic answer in one conversation. You do not need polished accounts, just honest figures.
Choose your channel
Use the Payment Arrangement or Payment Extension form, call us, or request a callback — whichever is quickest for you.
The earlier you act, the smaller the problem stays.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: Contact us early if your company cash flow is tightening, Why talking to us early gives you more options, What options are there if my company cannot pay this month?.