When you have been through a payment holiday, an arrangement or a forbearance period, your Direct Debit collections are usually paused while it is in place. Restarting them cleanly at the end matters so the resumed schedule collects as expected.
How the restart works
In most cases the Direct Debit instruction is not cancelled during a pause — it is simply not collected against. When the agreed period ends, collections resume on the dates in your revised schedule. We give you advance notice of the amount and date of the first collection after the pause, under the Direct Debit Guarantee.
What to check before the first resumed collection
Confirm you know the new amount and date — a period of paused or reduced payments often changes the figure going forward. Then make sure cleared funds are in the collection account for that first date. See resuming payments after a pause and keeping enough funds in your account for collection.
If the instruction was cancelled
If your Direct Debit was cancelled rather than paused, we set up a fresh instruction before collections resume — see how to set up or change a Direct Debit. If you are coming out of difficulty and want to check the plan still fits, tell us — see restructuring your repayments.
Credicorp lends to companies rather than to you personally, so this is business finance outside the consumer-credit regime. That does not change the practical steps below.
See also: Resuming payments after a pause, Can I request a payment holiday?, What forbearance support is available?.