The cheapest failed payment is the one that never happens. A couple of small habits keep your collections succeeding, so any returned-payment cost — from us or your bank — simply doesn’t arise.
Keep collections clean
- Turn on the upcoming-collection alert so you always have notice.
- Keep cleared funds in the collecting account by the date.
- If money will be short, tell us before the payment fails — early contact opens options a failure closes.
If one does fail
Clear the missed amount promptly with a one-off payment, and make sure the next collection is funded. Your own bank may charge for a returned Direct Debit, so avoiding the failure protects you on that side too. Genuine, no-friction support exists if your cash flow is under real pressure — using it early keeps costs down and your record clean.
Credicorp lends to UK limited companies and LLPs, not to individuals. The agreement is with the company and carries no director personal guarantee. Because this is business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or the FSCS — our own complaints process is the route if something goes wrong.
See also: What happens if my Direct Debit fails, How to get a payment back on track after a failure, Keeping enough funds in your account for collection.