If a single person currently signs off changes and drawdowns, adding a second authorised signatory removes a single point of failure. When one signatory is on holiday, off sick or simply unavailable, the other can keep things moving — approving a drawdown, confirming a bank-detail change, or authorising a repayment adjustment.
Who can be a signatory
An authorised signatory must be a director, member (for an LLP) or a person the company has formally authorised to act on financial matters. They act on behalf of the company, so choose someone whose authority is genuine and documented in your own records.
How to add one
- Sign in and go to Account > Users & roles.
- Invite the person by name and company email, and set their role to Authorised signatory.
- They accept the invitation, set their own password and complete identity verification.
- We confirm their authority against the company record before their approval rights become active.
Until verification is complete the new signatory can view the account but cannot yet approve changes, so there is no window where an unverified person holds authority.
Whenever a change touches money, access or your company’s data, we verify the request is genuinely from an authorised person before we act. We will never ask you to confirm full security details by email or phone to release information or push through a change — if a message pressures you to do that, treat it as suspicious and contact us to check.
See also: Understanding user roles and permissions, Updating the authorised signatory, How to set approval rules for account changes.