When your company's Credicorp Flex or Credicorp Slice facility is repaid and closed, we do not automatically erase all related personal data. UK law requires lenders to keep certain records for a defined period, and we balance that against our duty not to hold data longer than necessary.
Why we retain after closure
- Legal and regulatory record keeping, including anti-money-laundering and accounting obligations.
- Defending or bringing legal claims within the relevant limitation period.
- Resolving later disputes or queries about a closed facility.
What happens at the end of a retention period
Once a retention period expires and there is no other lawful reason to keep a record, we securely delete or anonymise it. Anonymised data no longer identifies anyone and may be kept for analysis.
Different data, different periods
Not everything is kept for the same length of time. Marketing preferences, for instance, are handled differently from financial transaction records. Our retention schedule sets out the categories and periods, and our data protection team can confirm what applies to your records.
Your rights still apply
Even after closure you can make a subject access request or ask us to correct inaccurate information for as long as we hold it.
See also: Why can't you always delete my data when I ask?, How long should I keep my statements for audit and Companies House? and How do I ask you to delete my data?.