Most people repay by Direct Debit, but a standing order — which you control from your own bank — can suit those who prefer to push payments themselves, or want a backup route.
Setting one up
- Get the correct payee details and reference from the portal.
- Set the standing order in your business banking for the right amount and date.
- Make sure it lands on or before your due point.
Direct Debit vs standing order
A Direct Debit flexes automatically if the amount ever changes and carries the Direct Debit Guarantee; a standing order is a fixed instruction you control, so you must update it yourself if anything changes. Using the right reference is essential so payments match your facility. Many businesses keep the Direct Debit as the primary method and use a standing order only as a deliberate backup.
Most of this is self-service in your customer portal, which is the fastest route and available at any time. Where a change needs our team to verify it, we say so and give a realistic turnaround so you can plan around it.
See also: How to set up a standing order for repayments, What reference should I use?, How do I set up or change a Direct Debit?.