Cancelling a Direct Debit — whether you did it deliberately or the bank dropped it — does not cancel the debt. The repayments are still due on the same dates, so you need another way to pay until a Direct Debit is back in place.
Pay by bank transfer for each due date
The most reliable stopgap is a manual bank transfer on or before each due date, quoting the correct reference. Send it early to allow for clearing, and confirm it reached us. See paying by bank transfer and what reference to use.
Or set up a standing order
If the Direct Debit will be down for a while and your instalments are a fixed amount, a standing order you control from your own online banking can cover the schedule automatically. See how to set up a standing order for repayments. Remember a standing order is fixed, so on a Credicorp Flex facility where the collection can vary, a transfer for the exact amount each time is safer.
Getting the Direct Debit back
Reinstating the Direct Debit is usually the simplest long-term answer. Contact us to set up a new instruction — see how to cancel a Direct Debit and still pay and how to set up or change a Direct Debit. Until it is live, keep paying manually so nothing is missed.
Credicorp lends to companies rather than to you personally, so this is business finance outside the consumer-credit regime. That does not change the practical steps below.
See also: How to cancel a Direct Debit and still pay, What payment methods can my company use?, How can I make a payment?.