If you would rather your accountant, bookkeeper or a debt adviser led the conversation, that is completely fine — many directors do exactly this while they focus on trading through the difficulty.
Authorise them first
Before we can discuss the account with a third party, you need to authorise them, so we know we have your permission to share information. Once that authority is in place, they can propose an arrangement, share figures, and agree terms on the company's behalf.
You stay in control
Authorising an adviser does not hand over your company — you can withdraw the authority at any time, and we will still copy key confirmations to you so nothing happens behind your back. Free advisers such as Business Debtline can also act in this supporting role. To set up or change an authority, use the Additional Support form or speak to us via the contact page.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: Can a third party or accountant deal with us on your behalf?, Who to talk to inside Credicorp about payment difficulty, Where can I get free, independent debt advice in the UK?.