Rescheduling a single repayment — moving it a few days later without altering the rest of your schedule — is considered on a case-by-case basis. It is not available in your account dashboard; you need to contact us before the due date to request it.
When requests are typically approved
Short-term cash-flow timing mismatches are the most common reason companies ask to shift a payment by a few days — for example, waiting for a large customer invoice to clear. Requests made at least three working days before the due date give us time to process the change before the direct debit is submitted to your bank. Requests made on the due date itself cannot usually be accommodated because the collection instruction has already been sent.
What changes and what stays the same
If we agree a deferral, only the single payment moves. Your remaining schedule is not extended automatically. Depending on your facility type, a small amount of additional interest may accrue on the deferred amount for the days between the original and new due date. We will confirm any cost in writing before you confirm the change. For Credicorp Slice instalments, shifting one weekly payment may affect the 6% flat fee calculation for that instalment; we will explain the impact clearly.
How to make the request
Contact us via the in-app messaging, by email, or by phone. Have your Credicorp account number ready and tell us the original due date, the amount affected, and the date you would be able to pay. We aim to respond within one working day.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: What does a failed payment look like on my account?, What happens if my repayment date falls on a bank holiday?, Can I split a repayment across two separate transactions?