We report repayment conduct to commercial credit reference agencies, so a missed payment that is not resolved or covered by a prior arrangement can appear on your company's credit profile. The impact depends on how quickly the issue is resolved and whether any arrangement was in place at the time the payment was due.
How credit reporting works for business loans
Commercial credit reporting is separate from personal credit reporting. The information reported — including payment history, outstanding balance, and any arrears — attaches to your limited company or LLP, not to you personally as a director. Other lenders and suppliers who carry out credit checks on your company may see this data, which can influence credit limits, trade terms, and future finance applications.
Agreed arrangements and credit reporting
If you contact us before a payment is missed and we formally agree a revised schedule in writing, payments made under that arrangement are not reported as late or missed — they are reported as made in accordance with the arrangement. This is the principal practical reason to engage with us early. A documented plan is a significantly better outcome for your company's credit file than an unmanaged arrear sitting on the record for up to six years.
Correcting inaccurate entries
If you believe an entry on your company credit file has been recorded incorrectly — for example if an arrangement was in place but the account was still flagged — contact us with the written confirmation of your arrangement and we will investigate. We can issue a correction to the relevant credit reference agency if the reporting was in error.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee required. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: What happens if my company misses a loan payment?, Can a payment plan be arranged if my business is struggling?.