How decisions work

What a referred application means

Sometimes an application from a limited company or LLP is referred rather than decided automatically. This means a member of our team will review it before a final outcome. A referral is neither an approval nor a decline.

Why an application is referred

  • The automated assessment found something it could not resolve on its own
  • Figures need checking against other information
  • The picture is finely balanced and benefits from human judgement

What happens during a referral

A person looks at the full application, considers the context, and may contact you for additional documents or clarification. Responding promptly helps us reach an outcome sooner.

What you can do

  • Watch for any message from us requesting information
  • Have recent bank statements or accounts ready if asked
  • Contact support if you want an update on progress

Credicorp is an exempt business lender. The Financial Ombudsman Service and FSCS do not apply, but our team will explain the outcome of a referral clearly.

See also: What 'refer' means and what happens next, Can I apply for a second loan while still repaying the first? and Can my company request a payment holiday?.

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