Yes. If we could not make an offer to your limited company or LLP, you can ask us to explain the main factors behind the decision. We want you to understand the outcome rather than be left guessing.
What we can share
We can tell you the principal reasons the assessment did not support an offer, in plain terms. Examples include limited headroom against existing commitments, irregular income, or a requested amount that was large relative to trading.
What we cannot share
We cannot hand over the exact internal scoring or model weightings, as that would not be meaningful and would risk the integrity of the assessment. But the explanation will be specific enough to be useful.
How to ask
- Contact our support team and quote your application reference
- Ask for the main reasons behind the decision
- If you believe relevant information was missing, ask for a human review
Credicorp is an exempt business lender to UK companies and LLPs. The Financial Ombudsman Service and FSCS do not apply, but we will always explain a decision when you ask.
See also: Is my loan decision made by a computer?, Can I ask a person to review an automated decision?, What to do if your business-loan application is declined.