Two-factor authentication (2FA) means that even if someone learns your password, they still cannot get into your account without a second code that only you can access. We strongly recommend every authorised user on your company's account turns it on.
Turning it on
Sign in to your business portal, open your profile or account settings, and look for the security section. Choose to enable two-factor authentication and follow the on-screen steps. You will usually link an authenticator app or confirm a mobile number that receives a one-time code.
What to expect when you sign in
- You enter your email and password as normal.
- You are then asked for a short code from your app or message.
- The code changes regularly, so an old one will not work.
Good practice
- Use an authenticator app where possible rather than text messages, as it is harder to intercept.
- Keep your recovery codes somewhere safe and offline.
- If more than one director or finance team member uses the account, each person should set up their own 2FA on their own login.
If you ever lose access to your second factor, contact us through the verified channels listed in your portal so we can help you regain access safely.
See also: Will Credicorp ever ask for my password or 2FA code?, What happens after you sign the Business Loan Agreement, How to read a Key Information Sheet.