Learn: using your loan

Keeping your company details current with us during the term

Over the life of a facility, a company's details often change. A new registered office, a change of directors, updated contact people, or a new bank account are all routine, but they only stay routine if we know about them. Keeping your records current with us prevents avoidable confusion.

What to keep us informed about

  • Changes to your company's registered office or trading address.
  • New contact people responsible for the facility.
  • Changes to the bank account we collect from.
  • Significant changes to the company's structure or status.

Why it matters

Statements, notices and important communications need to reach the right place and the right person. If a payment instruction points at a closed account, or a notice goes to someone who has left, problems can build quietly. Current details keep everything visible.

How to update

Many details can be updated through your customer portal, including bank details, which we treat as a controlled, verified change. For anything you cannot change yourself, contact us directly.

Credicorp lends only to UK limited companies and LLPs. The facility is to your company, and we do not take personal guarantees from directors. As an exempt business lender, we sit outside the FCA consumer-credit regime, so the Financial Ombudsman Service and FSCS do not apply.

See also: What to do if your cash flow tightens during the term, Matching the borrowing to the need it funds, Forecasting what your borrowing will cost over the term.

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