Having a second business account on file gives you a fallback for repayments if your main account is briefly out of action — a bank migration, a card fraud freeze, or simply a cash-flow shuffle between accounts. Drawdowns still pay to your verified primary account; the backup is for paying us.
How to add one
- Go to Account > Banking details > Add account.
- Enter the sort code and account number of the second business account.
- We verify it belongs to your company, as we do for any account.
Using it
You can make a one-off payment from the backup account, or move your Direct Debit to it if the main account is changing. Keep in mind that a Direct Debit is collected from one nominated account — if you switch which account collects, update the mandate so the collection lands in the right place.
Most of this is self-service in your customer portal, which is the fastest route and available at any time. Where a change needs our team to verify it, we say so and give a realistic turnaround so you can plan around it.
See also: How to update your bank details, Can I pay from a different business account?, How do I set up or change a Direct Debit?.