Payments

Can I pay from a different bank account than the one I applied with?

Ad-hoc or early repayments can be sent from any UK business bank account held in your company's name. However, the direct debit mandate on your agreement is tied to the account you provided at onboarding, so scheduled automatic collections will continue to go from that account unless you formally update the mandate.

Updating your direct debit account

To change the account from which we collect your regular payments, contact our support team at least five working days before your next due date. We will send a new direct debit instruction to your bank. You will receive a confirmation notice, and the change takes effect from the following collection. Do not cancel the existing mandate before the new one is confirmed active, as this can cause a missed payment.

Making a one-off payment from a different account

If you want to make a lump-sum or early repayment from a secondary business account, simply transfer funds to the sort code and account number in your facility agreement. Include your Credicorp account number as the payment reference. Payments received without a valid reference may take longer to allocate. Only accounts in the company's name are acceptable — personal or director accounts cannot be used.

Personal accounts are not accepted

Because we lend to the company, repayments must come from the company. We are unable to accept transfers from a director's personal current account, a personal savings account, or any account not registered to the borrowing entity.

We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.

See also: Can I set up a standing order to cover my repayments?, How do I get a payment receipt or confirmation?, What does a failed payment look like on my account?

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